About Course

Day 1: Understanding Knowledge Management

Morning Session: Introduction to Knowledge Management

• What is Knowledge Management (KM)?
• Importance and benefits of KM.
• Historical development of KM.
• KM in various industries.

Afternoon Session: Knowledge Types and Capture

• Types of knowledge (explicit, tacit, etc.).
• Knowledge acquisition and capture methods.
• Case studies and examples of successful knowledge capture.
• Practical exercises on knowledge capture techniques.

Day 2: Knowledge Storage and Organization

Morning Session: Knowledge Storage Systems

• Knowledge repositories and databases.
• Document management systems.
• Content management systems.
• Hands-on practice with knowledge storage tools.

Afternoon Session: Taxonomy and Ontology

• Creating taxonomies for knowledge categorization.
• Understanding ontologies and their role in KM.
• How to design effective taxonomies.
• Group activities for taxonomy development.

Day 3: Knowledge Sharing and Transfer

Morning Session: Knowledge Sharing Culture

• Building a culture of knowledge sharing.
• Incentives and rewards for knowledge sharing.
• Overcoming barriers to knowledge sharing.
• Case studies of organizations with a strong knowledge-sharing culture.

Afternoon Session: Knowledge Transfer and Maintenance

• Strategies for knowledge transfer.
• Knowledge transfer tools and techniques.
• Knowledge maintenance and updates.
• Developing a KM strategy for your organization.